What to expect for your massage appointment...
Every massage session with me is customized to meet your unique goals, needs, and preferences. While I always plan a relaxing yet therapeutic massage, you will be asked: What is your main reason to be here- TODAY?  
Other questions include: 
  • what is your favorite parts of a massage, or was there anything you did NOT like in a massage before? 
  • What is your preferred temperature and pressure? (And if it "hurts so good" its fine, but "hurts too much" please let me know.) 
  • What do you want to accomplish in this session, and are you willing to do some "Home Work" to sustain these results? 
I recommend arriving on time (traffic etc) to not be rushed- leave a little time at the end. I will meet you in the waiting room. Its ideal to dress in comfortable clothing for your appointment, hydrating before and after your massage, and always communicating with met to ensure the best experience.
 Staying hydrated, resting, and engaging in nourishing activities for the rest of your day is encouraged for optimal massage benefits.
What to expect from your facial appointment...
Every facial session with me is customized to meet your unique goals, needs, and preferences. While I always plan a relaxing yet effective holistic facial, you will be asked: What is your main reason to be here- TODAY?  Relaxation or to work on something particular. 
It is very important to fill out the FORM prior to arriving: this is filled out when you book the session...
I recommend arriving on time (traffic etc) to not be rushed- leave a little time at the end. I will meet you in the waiting room. Its ideal to dress in comfortable clothing for your appointment, hydrating before and after your massage, and always communicating with met to ensure the best experience.
 Staying hydrated, resting, and engaging in nourishing activities for the rest of your day is encouraged for optimal massage benefits.

Treatment Types vs Modalities- how does that fit in? 
1. We start with what type of service you want (massage or face treatment) 
2. How much time you want- 50 min, 80min or 110 min-according to the solution to want. 
3. Is your focus relaxation or a chronic pain/skincare issue?
Then I pick the modalities that best serve the solution you want and offer them. If you particularly want some modality- ASK! 

Cancellation policy
Holding time on my books is valuable. If committing to a time slot is difficult, I now have- discounted- last minute availability,
Bookings hold a credit card. If you cancel between 45 to 25 hours, there is a $25 fee. If you cancel under 24 hours there is a $50 fee. If you are sick this is waived. If you do not show for your appointment, you would be charged 50%, and may lose booking privileges. People who reschedule frequently may lose self booking privileges.
While you can reschedule appointments online, if you cancel or reschedule excessively, you may not be invited back to my clinic.

Late arrival policy
Please plan to arrive about 5 minutes prior to their massage appointment and to take a seat in our waiting area until I bring you back. All scheduled massage sessions have a specific time schedule, so late arrivals may not receive an extension of their appointment.
Location and directions: 
Located at 4 Bartlett Road in Nantucket, in the Island Health Center Building.
Take Bartlett Road from Surfside- we are the second on the left- and the building in the back. Come through this door into the waiting room, where I will meet you for scheduled appointments. 
Do you do outcalls? 
No- all services are located at my wellness center located at 4 Bartlett Road. 
What forms of payment do you accept?
I accept cash, Venmo (@Rachel-Dixon-26) , credit/debit cards, Zelle (508-364-2380), as well as checks.
Tipping
As a business owner- I factor in all parts of service into the cost. Tipping is not necessary but is accepted. 
Insurance- Do you work with this?
No. I do not take insurance or communicate with insurance companies for the benefit of insuance claims, even with your written consent. 
I am happy to receive communication from other providers on how I can fit into their treatment plans for you.

I am here on vacation in the summer-can I book with you?
Probably not. As a single therapist in a busy practice- I am pretty booked working  on year-round and regular summer clients. 
However- if you want to schedule massages in the off-season (September 15-May 15)  to work on issues to get established as a client- please contact me.